We've been customers of Bock Automotive for 4 years. Bill and his staff are just great! They provide prompt, accurate, friendly service,and most importantly, they are HONEST!!! At NO time have they ever tried to convince us that we needed something that has not been necessary. In fact, if I ask Bill to perform work that he's assessed as not being required, he tells me!! `Bill's policy is to send text pictures of parts discovered when diagnosing a problem before proceeding with a repair. He also accompanies his text photos with a phone explanation, thereby providing an opportunity for questions to be asked and answered. Additionally, he welcomes us to stop by if we want to see the problem and to speak with him or his staff. In our 4 years as customers, we have never had to return our vehicles because of inaccurate diagnoses or faulty repairs. So, if you are looking for fair pricing, competent work and a highly approachable staff, you owe it to yourself to give Bock Automotive a try!! I can't imagine that you'll regret it.