Yearly Archives: 2022

What You Need to Know from Your BOCK AUTOMOTIVE Service Advisor

PEQUANNOCK drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at BOCK AUTOMOTIVE uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost ... read more

Poor Reflections (Door Mirror Problems)

Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some of the traffic around you.  Outside rearview (or door) mirrors are important safety devices that are thoughtfully designed to help drivers see.  And there are a variety of ways those door mirrors can develop problems. One is when the glass is broken in them.  Sometimes it's caused by an accident or vandalism.  But without your ability to see in that mirror, you could be driving blind, unable to see drivers approaching from the rear in adjacent lanes.  Sometimes it's as simple as having the glass replaced.  You'll greatly enhance your safety if you do. Then there's the door mirror that you can't adjust.  First, let's look at a common scenario in later models, the power mirror.  They're great when they're working, awful when they're not.  Sometime ... read more

All Lined Up (Alignment Inspection)

When you head down a straight road, does your vehicle pull to one side?  Do you feel vibration in any of the wheels? If you've noticed any of these things, it's probably time for you to get your wheel alignment checked. When your vehicle left the factory, its wheels were parallel to each other and perpendicular to the ground.  That maximizes traction for good steering and braking. Every time you take your vehicle on the road, normal wear and tear will affect your alignment. Hit a bump, a pothole or a curb and all those little knocks will add up Bad alignment not only can cause your steering wheel to pull unevenly, it can also wear your tires out a lot faster than they should. In fact, if you look at your tires and see one side of the tread is a lot smoother than the other, it could be another sign of bad alignment. Since different problems can cause similar symptoms, the first thing our trained technician will do is test drive your vehicle. Then, they'll check the front end a ... read more

Categories:

Alignment

The Light Many Drivers Fear (Check Engine Light)

Ask just about any driver about one thing they fear seeing inside their vehicle and they'll say it's the Check Engine light coming on. You know, that little light on your instrument panel that is in the shape of a vehicle engine, often accompanied by the words Check, Check Engine, Check Engine Service, or Service Engine Soon. There are so many different reasons that light shows up, from something as simple as a loose gas cap to a more serious problem that requires immediate attention.  The Check Engine light comes on because a component of your vehicle's onboard diagnostics system is telling you something isn't operating normally. Your vehicle has a lot of sensors built in, all tied together by computers.  When the sensors are showing that things somewhere aren't functioning the way they should be, they alert the vehicle's diagnostic computers and tell you something's amiss. The simple rule is if the Check Engine light is on steadily, it's so ... read more

Let BOCK AUTOMOTIVE Help You Extend the Life of Your Car

If you haven't shopped in the PEQUANNOCK area for a new vehicle recently, you're likely to experience some sticker shock. It seems everything is costing more these days. And when you consider the price of auto financing in PEQUANNOCK, and insurance, the idea of hanging on to your old vehicle for a few more years gets even more attractive.On the plus side, vehicles these days are engineered to last for 150,000 miles (250,000 km) or more. So why don't they? Usually it's because PEQUANNOCK drivers don't stay on top of preventive maintenance. Good vehicle care at professional automotive service centers like BOCK AUTOMOTIVE in PEQUANNOCK is the key to getting the most mileage out of your vehicle.Too often, PEQUANNOCK vehicle owners are inclined to wait until their vehicles develop an obvious problem and take them in for repairs instead of maintenance. Repairs can be expensive, but allowing routine vehicle maintenance to ... read more

Objects in the Mirror (Rearview Mirror Safety and Maintenance)

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving. While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors. It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are. Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, y ... read more

The Cable Guy (Battery Cables and Maintenance)

If you've ever noticed your vehicle's lights are dim or not working at all, the problem could be many things.  But one possibility is your battery cables aren't doing their job.  A power outage in your vehicle is similar to one in your house and needs to be repaired to get things back to normal. Battery cables connect your vehicle's battery to the vehicle itself.  There is a positive cable when provides the power and a negative cable that connects to the vehicle chassis and provides a ground for electrical components.  A failing battery cable may cause your vehicle not to start.  Your starter may turn over very slowly.  Or you may just hear a series of clicks.  One other clue is on your dash—the battery warning light.  There are many things that can cause power issues in a vehicle, but it's important to keep battery cables clean and maintained.  Salt and corrosion are enemies to any power system.  A technician can keep things in t ... read more

Categories:

Battery

Breathe Deep With Your Cabin Air Filter

Bad air quality while you're driving around PEQUANNOCK is nothing to sneeze at. But seriously, more and more vehicles these days come equipped with a cabin air filter. Since they're fairly new on the scene, a lot of folks don't know about them yet.These filters clean the air in the passenger compartment, or cabin, of your car or truck. They do the same job as the furnace filter you have at home. They can filter out particles as small as three microns. By contrast, a grain of sand is about 200 microns.So your cabin air filter can clean out dust, pollution, pollen and spores to keep the air in your car nice and clean. And just like your furnace filter, they need to be replaced when they get dirty. Check your owner's manual or ask your service advisor at BOCK AUTOMOTIVE, but they typically need to be replaced at around 12,000 to 15,000 miles (19,000-24,000 kilometers).The filter is usually either under the hood or under the dashboard. Some are a little tricky to get to, so you ... read more

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Cabin Air Filter

Let's Clear Some Things Up (Headlight Restoration)

You know how exposing your skin to sunlight can cause sunburn and other unhealthy things.  Sunlight can also create major problems for your headlights.  After they've been exposed to ultraviolet light, acrylic headlights can yellow and fog due to oxidation.  And when that happens, less light can pass through the plastic, reducing the effectiveness—and safety—of your headlights.  It's not just the UV light that causes headlights to turn cloudy.  Road grime and debris gets kicked up and can scratch the plastic, diffusing the light that should pass through them when they're clear.  Plus, when your vehicle was new from the factory, the headlights had watertight seals all around to prevent moisture from getting into them and fogging them up with water vapor.  Just like clouds can hide the sun, tiny water molecules can diffuse the light from your headlight bulbs.  Sure, you could buy replacement parts and start fresh.  But the good new ... read more

Categories:

Headlamps

THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)

We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a good thing. Debris on a vehicle's glass can be blinding when driving directly into the sun.  And other things can ruin visibility: scratches on the glass, fogged windows, mineral deposits.  So lets make one thing clear:  Your windows.  Here are some tips. Number one rule, don't use abrasives on glass. That means no gritty cleaners that are made for metal.  Avoid at all costs those dark green abrasive pads on some kitchen sponges that are made to clean metal pots and pans UNLESS the manufacturer specifically says they can be used on glass. Use the appropriate cleaner for the substance that's being cleaned off. Special automotive glass cleaners are available, and your BOCK AUTOMOTIVE service advisor can make recommendations. Vinegar can work wonders. Sometimes you ... read more

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